I am trying to track a parcel i sent to new zealand via royalmail's international signed for service...?

i can see on the royal mail website that it has been passed onto the new zealand postal service 2 weeks ago, it hasn't been delivered yet, i have tried to track the item on the new zealand post website but it does not recognise the uk tracking number (perhaps they changed the tracker when it reached their country) how can i track my parcel now to see where it is?I am trying to track a parcel i sent to new zealand via royalmail's international signed for service...?
I can guarantee to you that the UK tracking number should work. The codes are universal (hence why the tracking numbers from Royal Mail end in "GB" - to identify country of origin).



It sounds more like the NZ Post office hasn't scanned the item in properly, so as far as their tracking system is concerned, the item isn't in the country. They probably still have it and its being dispatched to the recipient, just the tracking won't work.



If NZ post hasn't scanned the item back into the system, after its been scanned out, Royal Mail will only be able to tell you that its left the UK and in the hands of NZ Post.



Which postal service did you use? Signed For Airmail or Signed For Surface?

If it was airmail, give it another week and then contact Royal Mail customer services, and they'll start an investigation.

If it was surface, the item can take up to three weeks, because it goes by sea.I am trying to track a parcel i sent to new zealand via royalmail's international signed for service...?
If the NZ Post International Mail processing centre hasn't scanned the item's barcode, then they won't be able to tell if its in the country or not. So it may actually still be in the network. Get in touch with Royal Mail, and they can start an investigation to try and find it.

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I am trying to track a parcel i sent to new zealand via royalmail's international signed for service...?
Also, theft is very unlikely. You wouldn't believe the amount of security and scrutiny that goes on in the Mail network. Its more likely that its just been missorted or misdirected and is waiting somewhere to be put back on route.

Still ring Royal Mail and you may be able to put a claim in.

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I would contact royalmail and ask them to track it, you actually have a contract with them for your parcel to get delivered, so you have to approach them first. They will liaise with NZ to find out what has happened.